Privacy Policy
Privacy Policy
1. Information We Collect
  • Personal Data: Name, email, payment details, and account preferences.
  • Behavioral Data: Viewing history (e.g., favorite programs like The Andy and Jean Show), device information, and app usage.
  • Technical Data: Browser type, IP address, and geolocation (when permitted).
2. Why We Collect Data
  • Enhance your experience by recommending content.
  • Notify you of new programs like The Curator and Cooktop Art, Dish'n.
  • Conduct research to improve user experience.
  • Comply with legal and regulatory obligations.
3. Sharing Your Data
  • Partners: Data may be shared with third parties for operational purposes (e.g., content delivery or payment processing).
  • Compliance: We may disclose information to comply with legal requests.
  • Advertising: Aggregated and anonymized data may be shared with advertisers.
4. Your Rights
  • Access and Control: View, update, or delete your account data.
  • Opt-Out: Manage your preferences for marketing communications.
  • Portability: Request a copy of your data in a portable format.
5. Cookies and Tracking

We use cookies to:

  • Save login details for ease of access.
  • Track engagement with programs like The Andy and Jean Show and The Curator.
  • Improve site performance through analytics tools.
6. Data Retention

Personal data is retained as long as your account is active or as needed for legal and operational purposes.

7. Security

We implement robust security measures to protect your data, including encryption and secure server storage.

8. Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes.

9. Contact

For privacy concerns, reach us at:

Email: legal@artchannel.app

Address: ART and Entertainment Broadcasting Network, Inc.
DBA: The ART Channel
382 NE 191 Street, Miami, Florida 33179

Community Guidelines

To foster a safe and welcoming environment for all users, we have established Community Guidelines to ensure positive and respectful interactions across the artchannel.app platform. These guidelines include:

  • Respectful Communication: Users must refrain from using hateful, abusive, or discriminatory language in comments, reviews, or any interactive areas.
  • Content Standards: Any user-generated content (e.g., reviews or forum posts) must comply with our standards of appropriateness. Content promoting violence, illegal activities, or explicit material is strictly prohibited.
  • Fair Use of Features: Interactive tools, such as rating or commenting on programs, must not be abused (e.g., spamming, trolling, or using bots).

Failure to adhere to these guidelines may result in warnings, temporary suspension, or permanent account termination.

Refund Policy

Our Refund Policy ensures clarity and fairness for users subscribing to premium services or pay-per-view content. Key points include:

  • Subscription Cancellations: Users may cancel their subscriptions at any time via the platform’s account settings. If canceled within the first 7 days of a billing cycle, a prorated refund will be issued.
  • Refund Requests: Refunds for one-time purchases, such as pay-per-view access, can be requested within 48 hours of the transaction if the content was not accessed or streamed.
  • Exceptions: Refunds are not available for partial use of subscription services or promotional plans, unless required by law.

For assistance with refunds, users can contact support@artchannel.app with their account and transaction details.

Parental Controls

artchannel.app is committed to providing a safe experience for younger audiences by offering robust parental control options. These features include:

  • Content Filtering: Parents can block access to certain programs or categories, such as mature-rated content or specific shows like Cooktop Art, Dish'n.
  • PIN Protection: Restricted content can only be accessed by entering a user-defined PIN.
  • Viewing History Monitoring: Parents can view and manage the viewing activity of child profiles to ensure appropriate content consumption.

These tools empower families to create a viewing environment tailored to their preferences and values. For setup assistance, please refer to our Help Center or contact support@artchannel.app.

Address: ART and Entertainment Broadcasting Network, Inc.
DBA: The ART Channel
382 NE 191 Street, Miami, Florida 33179